Privacy policy
Privacy Policy
This Privacy Policy explains how Mimzoid ("we," "our," or "us") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from our website (the "Site").
By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.
1. Information We Collect
We may collect the following types of personal information:
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Device Information: Such as your browser type, IP address, time zone, device type, pages viewed, and browsing behavior. This information helps us improve Site performance and better understand how visitors use our Site.
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Order Information: Such as your name, billing address, shipping address, email address, phone number, payment information, and details about the products you purchase. We use this information to process and fulfill your orders.
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Customer Support Information: Any information you provide when contacting us with questions, requests, complaints, or other customer service inquiries.
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Marketing Information: Information about your preferences and interactions with our marketing communications, where applicable.
We collect this information directly from you, automatically through cookies and similar technologies, or through service providers that assist us in operating our business.
2. How We Use Your Information
We may use your personal information to:
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Process, fulfill, and deliver your orders
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Communicate with you about your purchases and account
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Provide customer support
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Process payments and refunds
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Screen transactions for potential fraud, abuse, or security risks
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Send promotional or marketing communications where you have provided consent or where otherwise permitted by law
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Personalize your shopping experience
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Improve and optimize our Site, products, services, and customer experience
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Comply with applicable legal and regulatory requirements
3. Sharing Your Information
We may share your personal information with trusted third-party service providers that help us operate and improve our business, including:
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Shopify, which hosts and powers our online store
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Payment processors that securely process transactions
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Shipping and logistics providers that deliver your orders
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Customer service and communication providers
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Analytics providers that help us understand Site performance and customer behavior
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Advertising and marketing platforms that help us promote our products and services
We may also disclose personal information where required by law, regulation, legal process, or government request, or where necessary to protect our rights, customers, business, or others.
We do not sell your personal information in exchange for money.
4. Behavioral Advertising
We may use information about your activity on our Site to provide advertising and marketing that is more relevant to your interests.
This may include sharing certain information about how you interact with our Site, products, advertisements, and marketing campaigns with advertising platforms such as Google and Meta/Facebook.
You may manage or opt out of certain personalized advertising through:
Your ability to opt out may vary depending on your location, browser settings, and applicable laws.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
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Request access to the personal information we hold about you
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Request a copy of your personal information
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Request correction or updating of inaccurate information
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Request deletion of your personal information
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Object to or restrict certain types of processing
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Withdraw consent where processing is based on consent
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Opt out of certain marketing communications or targeted advertising
To exercise any applicable privacy rights, please contact us at:
We may need to verify your identity before processing certain requests.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to operate our Site, remember your preferences, understand Site usage, improve performance, and provide personalized content and advertising.
Cookies may include:
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Essential cookies required for Site functionality
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Performance and analytics cookies
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Preference cookies
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Advertising and marketing cookies
You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of our Site.
Where applicable, we also recognize browser-based privacy preference signals such as Global Privacy Control (GPC).
7. Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
You may request deletion of your personal information by contacting us, subject to any legal or legitimate business reasons that may require us to retain certain information.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
Please avoid sending sensitive personal or payment information through unsecured communication channels.
9. Children's Privacy
Our Site and services are not intended for children under the age required to legally provide consent in their jurisdiction.
We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, legal requirements, or services.
Any updated version will be posted on this Site. We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.
11. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us at: